Basketball New Zealand to Centralise Scheduling and Communication with Kairos

Basketball Governing Body to Centralise Scheduling and Communication with Kairos

Basketball New Zealand have implemented Kairos to transform their internal communication and operations in the lead up to, and beyond the 2023 FIBA World Cup. Kairos will be rolled out across the national men’s & women’s teams as well as through Basketball NZ’s performance and pathway teams.

In competitions where small advantages can make all of the difference, the implementation of Kairos will save staff significant time on admin, logistics, and provide clarity for athletes: through updating schedules and itineraries in real time, alongside instant messaging and file sharing. 

The Tall Blacks are one of 32 countries heading to the FIBA World Cup in August, which is basketball’s pinnacle sporting event on the world stage. This will be the 7^th time the Tall Blacks have qualified for this prestigious event, where they will aim to recapture the magic of their 2002 run – led by now-head coach Pero Cameron – when they finished an incredible 4^th best in the world.

Dillon Boucher, Basketball NZ CEO, commented, “We’re excited to begin this partnership with Kairos, with the goal of delivering an improved level of connectivity with our national team athletes. Player wellbeing is extremely important to BBNZ, so through this platform we can integrate our key operational and athlete info, comms, scheduling and surveying all into one place. We hope this will help life easier and more manageable for both our athletes and our High Performance team.”

Liam Walker, Senior Sales Executive at Kairos added, “We are extremely excited to have Basketball NZ utilising Kairos to streamline their operations and communication in the lead-in to and beyond the FIBA World Cup. They are a high performing organisation with a clear focus on innovation and continual improvement both at the elite level as well as throughout their expansive pathways and programs. We are looking forward to working closely over the next few years.”

Commercial Director, Conor Branson, added: ‘We are delighted to be working with another national governing body and look forward to supporting Basketball New Zealand’s team operational efforts over the next few years’.

Kairos is utilised by over 500 teams across 12 countries and 11 sports including teams in the NBL, AFL, Super Rugby, MLS, NBA, EPL, MLB, NHL & Olympics as the world’s best communication and operation platform in elite sport. Kairos is a modern cutting edge platform, built from the advice and expertise of the world’s biggest sports organisations and continually evolving at pace thanks to the input of our customers.

It can be daunting for operations staff to consider, never mind implement new technologies. The pressure on the decision maker increases when the environment is an elite sports organisation, with so much at stake. Operations staff have to consider how the software might be received and embedded into an organisation that different platforms and software both old and new, already exist in – and that’s not to mention the stakeholders involved: players, coaches, and performance based staff.

Premier League powerhouse, Aston Villa, were no different in their quest for efficiency with team operations as they looked to streamline internal communication processes on one central platform that came equipped with team administrative and management capabilities. Resultantly, they joined Kairos – the market leaders within English Football, a platform solely focused on providing a solution to team communications and operations.

Matt Bennett, Team Operations Manager, commented, “We’re delighted to kick-start our journey with Kairos. From the earlier days of our relationship we were impressed with how well they understood our needs and without relying on fancy sales jargon were able to jump straight in and show us the platform and what it could do. As you can imagine our standards are very high and we cannot compromise on a solution such as this. We looked extensively at what was out there and went with the best solution there was.

Gareth Quinn, COO at Kairos commented, “When we first engaged with the Men’s Team at Aston Villa FC and Team Operations Manager, Matt Bennett, it was clear the club was already conducting its internal communications and operations efficiently. They already had well embedded systems and processes that were being used daily to successfully communicate all the moving parts of the organisation to the team, staff and directly to players so that everyone had the information they needed to perform their role effectively.

Having completed their own extensive research, exploring and testing what solutions were available, Kairos was given the opportunity to let them experience the impact our platform could have. The level of due diligence exercised by Matt as a highly experienced operations staff member and leader in the operations sphere was excellent. Through questioning our platform, on-boarding processes and the extent to which the platform would be effective and conducive to the Men’s Team players and staff, Matt distilled the versatility and simplicity of the platform.

It’s been a pleasure to work with Matt and his team. With Kairos now fully implemented in the Men’s Team, we are delighted to share that it is already having an impact in the everyday for operations staff, coaches and players.”

Our Commercial Director, Conor Branson added, ‘We are thrilled to be working with Aston Villa. They are already a highly successful football club, and we are delighted they have chosen Kairos to help the first team operate throughout their journey in the Premier League.’

We look forward to watching Aston Villa’s journey on the field and on the platform and hope that overall, the staff at AVFC note the ease and efficiency with which they can now operate.

The MLS Eastern Conference Champions, Philadelphia Union, have chosen Kairos to digitally transform the club’s internal communications ahead of the 2023 season. 

The Union had a historic season in 2022, topping the Eastern Conference points table and successfully navigating the play-offs to become the Eastern Conference Champions. A title that earned the squad a monstrous clash in the MLS Cup with Western Conference Champions, LAFC.
With the 2023 season in mind, the club has joined the majority of English Premier League clubs, alongside MLS teams that have made the decision to use Kairos to centralize all aspects of team communication allowing the whole club to collaborate on one central system. This decision will see Philadelphia Union, Union II and Union Academy all use Kairos for coming seasons. From this, the club will gain important time back usually spent on admin to focus on their athletes, the ability to adjust itineraries and schedules in real-time, and, peace of mind that vital information is in the one place for staff, players and guardians. 

Ryan Sanders, Director, Academy & Union II Soccer Operations commented: “We are very excited to utilize Kairos as our internal team communication platform. Using Kairos will help keep players, staff, and families up to date with its comprehensive calendar and communication features. By using Kairos from our First Team through our Academy, it further drives our club’s mission as being “one club”.

We are excited to join a long and growing list of top clubs and teams from across the globe who have identified the same qualities in Kairos as we did.”

Conor Branson, Commercial Director at Kairos commented, ‘From the first conversation we were able to build a great relationship with the Union staff. It was clear their values and vision matched that of our own. The Union have an innovative, forward thinking and people first approach, and we are delighted that they have chosen Kairos as their operations platform moving forward.’

Kairos is utilized by over 500 teams across 12 countries and 11 sports including teams in the MLS, NBA, EPL, AFL, MLB, NHL, MLR  as the world’s best communication and operation platform in elite sport. Kairos is a modern cutting edge platform, built from the advice and expertise of the world’s biggest sports organizations and continually evolving at pace thanks to the input of our customer.